Terrible level of customer service / Consistent Broken Promises

I have been experiencing a shocking level of service recently.

I ordered AND PAID FOR 2 pool loungers at Greenstone branch - supposed to be delivered on the 28th November. I am still waiting and not a single shred of feedback has ever been provided! I have called the department manager(and even left a complaint on FB messenger LM SA) numerous times only to be promised that they will investigate and call me back abd update meabout my order . Promises made that are not kept! I am certain nobody there really cares. Not one person has ever called me back regarding my order.

As i said already I even wrote a complaint on FaceBook Messenger which was responded to by LM SA to say that they will quickly provide me feedback in the morning - Yeah well, I am still waiting..... despite sending a reminder in the afternoon also on FB messenger (which again wasn't rep**** to).

So now its actually 2 seperate complaints - My initial complaint left on FB was that there was absolutely no assistance from personnel on the drive through floor - despite hooting for about 5 minutes (periodically) to get somebody's attention not a single sales person even bothered to walk out and help me. I waited and decided to leave and buy my steel tubing at Builders Warehouse.

So long story short - bad service on numerous levels. A real great pity.........