Terrible disgusting service

Horrible services.Their staff act like someone has dragged them to work.I have made an online purchase and the 01 August 2023 and asked for the order to be canceled due to delivery issues.Its been over 2 weeks going back and forth trying to get my refund.What a horrible service, from this store and their staff who doesnt value customers. I called in ,due to not getting concrete feedback on email, and guess what they lady just pick up the phone and kept quite.I kept on saying Hello, hello ,hello .Mxm. I was put on hold for over 10 minutes utilize i hang up

You are not doing us any favour here. Once this refund is concluded i swear am not coming anywhere near this bad service store.🚮🚮