MB
Miss B

1 reviews | Active since Sept 2016

20 Nov 2023, 12:56

Terrible Customer Service

Terrible online and telephonic service.

I’ve been on the line with an agenda for more than 12minutes after sending numerous requests to receive an invoice for an invoice that was delivered, and he is still unable to assist me.

Turnaround time for e-mails is one week!

Terrible customer service!

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply20 Nov 2023, 13:49
Official
Good day Miss BIOM

Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We will continue communicating with you.