Terrible Customer Service

I placed an online order on 06/11/2024 from Little Falls branch and delivery was schedule for 11/06/2024. My order was then split into three different branches including Centurion. Even today 16/11/2024 I have not received the order from Centurion and I do not know if it is still coming because there is no communication either. The order from Little Falls was part delivered and I do not know when I will be getting the rest of the order or whether I will be getting it because there is no communication what so ever. I am so disappointed because I did not expect such a terrible customer service from such a big company. I tried calling their customer service and they couldn't help because they also do not have a clue of what is going on. I do not think I will ever go back to Leroy Merlin after this terrible experience and I wouldn't encourage anyone to go there either.