KB
KEITUMETSE B

1 reviews | Active since May 2022

31 Dec 2024, 17:46

TERRIBLE AND ********* SERVICE!!!

ORDER NO: ***- A On the 4th December I bought 2 items online from LEROY MERLIN. On the 6th/12 I received an email that due to an error on their side one of the items has been canceled. I have been liaising with Musa Manganyi and todate, I have not received my refund. The second item was delivered by their supplier LASA AFRICA however it was too small. I have been liaising with Thando Kotelo after I tried to return to their Fourways Branch but unfortunately all my correspondence is being ignored.

I have never experienced such TERRIBLE SERVICE!!!Not only is it TERRIBLE it is also *********. I do not recommend you buy from them especially online.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply07 Jan 2025, 10:46
Official
Hi Keitumetse 

We've escalated your concern and we will reach out to you to address your order. We sincerely apologize for any inconvenience caused.