Terrible after sales service - Fourways

We purchased a cupboard in November from Leroy Merlin. Upon purchase, we needed 4 doors, but there was obly one in stock. We then asked for 3 to be ordered. A week later, we returned to the store, where the salesman informed us that they will have to manufacture the doors, as there is no stock available. We waited in store for more than 2 hours to do this process. Eventually we took off, and a few days later received the invoice with a ridiculous lead time. We acepted it and paid for the order.

The same day we ordered the doors, we had to return to the store to ask for the fittings of the cupboard as they were missing. We also then paid for a call out for someone to come and assist with the building of the cupboard.

Its now 3 months later, and we still don't have the cupboards assembled!

This service is unacceptable!

Then we had to go back because all fittings were not supp****.

We wated nearly 2 months for the doors and paid for a call out to get the cupboard installed.

We contacted Kandua, and they informed us the job is to small to come and do it. We then paid the R350 call out and to date we are still waiting!! This is disgusting service