HE
Heloise E

1 reviews | Active since Mar 2020

25 Mar 2020, 21:59

STILL waiting for my refund!

I have been waiting for a refund on an order I cancelled (they had no stock) since 16 March 2020. I phoned 4 times today (once holding on for 15 minutes) and left 2 requests to phone me back. Needless to say, I've had no feedback, no e-mails and no calls from their side!

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Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply04 May 2020, 16:34
Official
Hello Heloise, we are sorry for your experience. We are investigating the matter and will attend to the refund as soon as possible. #va
Leroy Merlin South Africa
Leroy Merlin South Africa's reply08 May 2020, 18:53
Official
 Good evening Heloise, this is just a courteous follow up to check if this matter was finally resolved #TR