FDDB
Francois Douw De Bruin

1 reviews | Active since Dec 2012

07 Aug 2023, 14:52

Stay far far far away from this useless excuse of a company!!!!!!!!!!!!!!!!

You don't even deserve this one star rating the most useless customer service I have ever experienced. Their staff are arrogant and clearly not up to the task nor are the managers. I mailed them for a quotation on the 21/07/2023 and have not yet received the quote. I phone them only to be informed that they cannot quote on a marketplace item. That information would have been much more useful 2 weeks ago. Thank you for nothing I hope you keep up this level of service so you can go out of business sooner rather then later to spare people the hassle of dealing with companies like yourself. Save yourself the time and effort and stay away.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply08 Aug 2023, 09:36
Official
Good day Francois 

Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place processes was less than satisfactory. We value our customers and exceptional service is always our priority.