1 reviews | Active since Apr 2017
Stay far away from Leroy Merlin
Stay away from giving your money to Leroy Merlin. They are not honest and we deserve better as customers.
I placed an online order on the 24th of March 2024 and I was promised that my order will be delivered by 28th March 2024. Today is the 31st of March and my order has not been delivered and when I check online under my account it still has the delivery date of the 28th of March 2024. This is not acceptable, I placed an order based on the promise of an earlier delivery otherwise I would have gone somewhere else.
I sent an email following up on my order and I received no response. Rest assured that I will be taking you guys to consumer affairs and they will deal with you accordingly. I don’t have time to be beginning for service I paid for with my hard earned money.
Good day Fhulufhedzani
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority.
Please note that our market place team will be in direct contact soon.
Good day Fhulufhedzani
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority.
Please note that our market place team will be in direct contact soon.
I called your call centre and I am being told that you still have to verify that the item was returned. Whatever you are smoking there has to be some form of new stuff, it is unbelievable what it is making you do. Kindly process my refund and stop playing mahundwane with me.
I called your call centre and I am being told that you still have to verify that the item was returned. Whatever you are smoking there has to be some form of new stuff, it is unbelievable what it is making you do. Kindly process my refund and stop playing mahundwane with me.