STAY AWAY FROM LEROY MERLIN

Item: Leroy Merlin South Africa
Rating: 1
Author: Dalene O

Please do not buy from Leroy Merlin. I placed my order on 30 October, and they confirmed delivery for 17 November. However, when I track the order, it still shows that it has not even been handed over to the courier.

Nobody answers my emails, and they don’t answer their phone either. Very disappointed with their service.

Helpful (0)

Replies (4)

Leroy Merlin South Africa's replyOfficial

14 Nov 2025, 11:46

Hi Dalene

Thank you for bringing this to our attention, and please accept our sincere apologies for the poor experience you’ve had. Will check with the store and will give you feedback.

Lesiah

Leroy Merlin South Africa's reply14 Nov 2025, 11:46

Official

Hi Dalene

Thank you for bringing this to our attention, and please accept our sincere apologies for the poor experience you’ve had. Will check with the store and will give you feedback.

Lesiah

Dalene O's updateReviewer Update

14 Nov 2025, 11:47

Thank you

Dalene O's update14 Nov 2025, 11:47

Reviewer Update

Thank you

Dalene O's updateReviewer Update

14 Nov 2025, 15:30

I still do not know when i will receive my order. Heard nothing further

Dalene O's update14 Nov 2025, 15:30

Reviewer Update

I still do not know when i will receive my order. Heard nothing further

Leroy Merlin South Africa's replyOfficial

14 Nov 2025, 16:52

Hi Dalene

Please be advised we are waiting feedback on supplier.

Thank You

Leroy Merlin South Africa's reply14 Nov 2025, 16:52

Official

Hi Dalene

Please be advised we are waiting feedback on supplier.

Thank You