SH
Scott H

1 reviews | Active since Dec 2017

06 May 2023, 16:13

Stay away from Leroy

To everyone reading this, stay way clear from Leroy online orders, this is now the 100th time that they do not keep to their side and the only way to get reaction from them is to post on social media. Again I made the mistake to order on line and delivery was promised for the 4th of May and nothing, after getting in touch with them they promised the 9th of May and bow if I try to track my order it is cancelled, I paid in full and have not received my funds back nor my order, ridiculous

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply06 May 2023, 16:22
Official
Good afternoon Scott 

Please accept my apology on behalf of our company. I am sorry to learn that your experience with our delivery service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that direct communication will be made to you.