sS
shyismail S
1 reviews | Active since May 2016
23 Jun 2023, 12:29
Slow service
I placed an order for a gas heater and cylinder almost a mnth ago. When the order was delivered i saw that i had mistakenly ordered the wrong size gas cylinder so i logged a return. After 2 failed attempts i logged a 3rd one and it was picked ul on the 15th of June. More than a week later i still havent been refunded for my product. What is going on?
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Leroy Merlin South Africa's replyOfficial
23 Jun 2023, 13:47Good day Shaista
Please accept my apology on behalf of our company. I am sorry to learn that your experience with returns process was less than satisfactory. We value our customers and exceptional service is always our priority. Kindly be advised that we shall be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with returns process was less than satisfactory. We value our customers and exceptional service is always our priority. Kindly be advised that we shall be in direct contact with you.
Leroy Merlin South Africa's reply23 Jun 2023, 13:47
Official
Good day Shaista
Please accept my apology on behalf of our company. I am sorry to learn that your experience with returns process was less than satisfactory. We value our customers and exceptional service is always our priority. Kindly be advised that we shall be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with returns process was less than satisfactory. We value our customers and exceptional service is always our priority. Kindly be advised that we shall be in direct contact with you.