KH
Keegan H

1 reviews | Active since Jan 2015

28 Oct 2025, 20:11

Slow processing of online order

Ordered a Pergola over 2 weeks ago. Online system says "still processing". When I do phone I am told it is being processed at the warehouse and they will phone me back. Zero call backs at the moment. I would like my order to be addressed promptly and delivered this week.

Order ID ***

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply29 Oct 2025, 14:48
Official
Hi Keegan

 Please accept our sincere apologies for the delay in delivering your order. We understand how important it is for you to receive your purchase on time, and we regret any inconvenience this may have caused. 
we will contact you for further update.

Thank You