Shocking Service, spare yourself the pain

I am not someone that goes to this extent but wow, my last experience with Leroy Merlin was as difficult as can be. Hoping it was a once-off service failure I gave it another go and it went from bad to worse. They cannot deliver all your ordered goods, even though it's on the delivery sheet. One needs to count every item delivered and then they make notes and empty promises to come and deliver the items. After numerous calls, and being placed on hold for massive amounts of time including every broken promise they simply do not care.

I am at a point of just keep the goods as the time I have spent trying to follow up for weeks on my delivery just isn't worth it.

To the manager Dylan Opperman who speaks through staff and blatantly makes empty promises, wow wow wow. I have never heard that because he is not in front of a PC he won't be able to speak to a customer, but promises to phone back. Well needless to say that didn't happen.

I don't even want to start with how they will argue that the items was delivered and when I mailed them the delivery note that I made the driver write on the missing items they just don't respond to the mail anymore.