MC
Marie-Jo Cairns
1 reviews | Active since Oct 2025
09 Oct 2025, 23:08
Shocking service
Great products but TERRIBLE experience in the service, delivery, communication, no feedback whatsoever no return of calls, etc… a massive struggle for a simple order! This company probably looses a lot of business with customers who will never buy again due to the incompetence and careless attitude of the staff and customer care.
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Replies (1)
Leroy Merlin South Africa's replyOfficial
13 Oct 2025, 15:52Hi Cairns
We sincerely apologize for the bad experience you had with our service. This is not the standard we strive for, and we truly regret the inconvenience caused. Please be assured that we’re addressing the issue to prevent it from happening again.
Thank you for bringing this to our attention.
We sincerely apologize for the bad experience you had with our service. This is not the standard we strive for, and we truly regret the inconvenience caused. Please be assured that we’re addressing the issue to prevent it from happening again.
Thank you for bringing this to our attention.
Leroy Merlin South Africa's reply13 Oct 2025, 15:52
Official
Hi Cairns
We sincerely apologize for the bad experience you had with our service. This is not the standard we strive for, and we truly regret the inconvenience caused. Please be assured that we’re addressing the issue to prevent it from happening again.
Thank you for bringing this to our attention.
We sincerely apologize for the bad experience you had with our service. This is not the standard we strive for, and we truly regret the inconvenience caused. Please be assured that we’re addressing the issue to prevent it from happening again.
Thank you for bringing this to our attention.