1 reviews | Active since Feb 2018
SHOCKING SERVICE DELIVERY!!!!!!!!!
I ordered items on Thursday 30 November 2023 and on their website it showed that delivery will be on 4th December 2023. I went onto their website today to see if I can track my order but it showed that I had no orders. I called the call center and the lady kindly told me that my order hadn't left the shop yet as there has been a backlog in orders and I will get it by no later than Friday the 8th December 2023. I am disgusted at the service delivery at Leroy Merlin. For such a large business, you would expect prompt service and a website that actually works. There hasn't even been any communication regarding the delay in getting my order out. As I said I am truly disgusted and shocked. Leroy Merlin has lost all my respect and support
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our delivery service was less than satisfactory. We value our customers and exceptional service is always our priority. Please be advised that we will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our delivery service was less than satisfactory. We value our customers and exceptional service is always our priority. Please be advised that we will be in direct contact with you.