CB
Charmaine B

1 reviews | Active since Sept 2018

20 Nov 2023, 15:35

Shocking Service!!!!

If I could give them no stars I will. Ordered and paid for units on the 7th of November, 5 short delivered, after countless emails and phone calls they still cant tell me when the delivery will be. Sharconia from Leroy Merlin blatantly **** about the units being handed over to courier on Friday the 17th - nobody knows about the units. Karabo phoned me and promised me a phone call within 30 minutes - its 2 hours later. Warning, do not order online from them!

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply21 Nov 2023, 09:54
Official
 Good day Charmaine

Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We will continue communicating with you.