DP
Derick P

1 reviews | Active since Sept 2018

01 Nov 2023, 20:21

Shocking service

Second time I have received 2nd good and best of all not even every thing in the box, they take your money online then can not deliver, this refund will take 14 days or more earning them interest. Shocking and not acceptable, not sure what the online agents are suppose to do, cause all they say os that you will receive a refund. Shame on you 😡 yes Leroy Merlin you can call me any time regarding this comment.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply02 Nov 2023, 11:06
Official
Good day Derick

Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We will continue communicating with you.