QS
Quentin S

1 reviews | Active since Feb 2011

06 Dec 2021, 12:38

Shocking service

After a colleague received a battery he ordered, in 36 hours, I placed and order on 26 November for 2 of the batteries. When they didn't arrive in 4 days, I called and received an email: they will be delivered on 3 December. I have called them EIGHT times to be told I would be called back. NOT ONCE have they returned a call and I still don't know when I will receive my goods. NEVER again

0
Replies (3)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply06 Dec 2021, 15:19
Official
Good day Quentin 


Were so sorry here what has taken place on the order , Please note that we are following up with the relevant seller and will be in contact with you shortly. 
QS
Quentin S's update06 Dec 2021, 15:54
Reviewer Update
I've heard this before and don't believe you
Leroy Merlin South Africa
Leroy Merlin South Africa's reply07 Dec 2021, 10:09
Official
Good day Quetin


We can assure you we are in communication with the seller  and are awaiting on their feedback , We can advise that it has been dispatched from their warehouse but are awaiting on the ETA delivery date.