TVDL
Terence Van Der Linden

1 reviews | Active since Jul 2009

11 Jan 2023, 10:25

Shocking Service

I have sent a report on the Company they responded 3 January 2023 but to date no contact has been made with the Company to resolve my problem. I have been e-mailing the Company since late November 2022 and I am still waiting for a response. How may e-mails do they want from me before I get an answer.

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply12 Jan 2023, 11:51
Official
 Dear Terrence,  

We sincerely apologize for the inconvenience you have experienced.  
At Leroy Merlin customer satisfaction is something we take very seriously and anything less than ensuring that you are completely happy is unacceptable.
Please be advised that you will be receiving a call from us shortly to resolve this matter.