LG
Liz G
1 reviews | Active since Jul 2015
12 Jun 2026, 09:55
Shocking experience & customer service
Shocking experience & customer service. Ordered 20 pots on 2 June, which showed in stock. Received message on 8 June that they had picked & ready for delivery. Then receive a call on 12 June to say sorry 'system error' they only can deliver 11 pots. Been waiting nearly 2 weeks for this order for pots I need for an event... how can they only realise 2 weeks later they don't have stock. No remediation or alternative was offered... wont be using them again!
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Leroy Merlin South Africa's replyOfficial
12 Jun 2026, 11:23Hi Liz
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your order and will be in contact with you soonest.
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your order and will be in contact with you soonest.
Leroy Merlin South Africa's reply12 Jun 2026, 11:23
Official
Hi Liz
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your order and will be in contact with you soonest.
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your order and will be in contact with you soonest.