Shocking, disgraceful service from Leroy Merlin Greenstone. Do not shop there!!!!

I am beyond frustrated with Leroy Merlin Greenstone! SHOCKING SHOCKING SHOCKING service.

Issue 1: I paid for a sliding door 6 weeks ago via EFT. Firstly they could not correspond my payment with the order and that took a good 2 weeks to sort out. I was promised the door last week Friday, then today. Only to be told that the manufacturer/supplier is only starting to make the door today. So they have been sitting with my money. Based on other reviews I have read, I probably will not receive the refund I am now requesting

Issue 2: I ordered tiles and a kitchen unit. My driver paid at the store for items supposedly in stock, only to wait for 3 HOURS!!! at the collection point. Apparently the items I bought could not be found even though they showed availability on the system. Two of the 3 items were eventually found and I had to send the diver back again the following day to collect the third item

Issue 3: I went into the store to collect some tiles I needed and there were 13 people in the queue in front of me and only one cashier at the till points. When you visit the various departments, they are often unmanned by staff and you have to hunt the store to find someone to assist you.

I will not be going back there and I would advise any one else to not go there either. What a disappointment to say the least. A very small 2 week building project is now going on for 4 weeks now. Thanks to Leroy Merlin Greenstone!!