CV
Charne V
1 reviews | Active since Feb 2015
14 Jun 2024, 08:44
Shocking!
This is my second complaint, regarding the same issues, which hasn't been resolved in more than a week. Why has the mirror which I scheduled a collection for on the 6th of June, more than a week ago, not been collected? You are now resorting to delay tactics to delay my refund. As if the fact that you blatantly delivered a damaged product to me isn't shocking enough?!
Helpful (0)
Replies (1)0
Replies (1)
Leroy Merlin South Africa's replyOfficial
18 Jun 2024, 09:31Good day Charne
Thank you for reaching out to us.
Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with our customer service was unpleasant, please note that this matter is being addressed and further communication will continuously be made on ticket request 919081.
Thank you for reaching out to us.
Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with our customer service was unpleasant, please note that this matter is being addressed and further communication will continuously be made on ticket request 919081.
Leroy Merlin South Africa's reply18 Jun 2024, 09:31
Official
Good day Charne
Thank you for reaching out to us.
Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with our customer service was unpleasant, please note that this matter is being addressed and further communication will continuously be made on ticket request 919081.
Thank you for reaching out to us.
Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with our customer service was unpleasant, please note that this matter is being addressed and further communication will continuously be made on ticket request 919081.