Shocking!

This is my 3rd Hello Peter complaint regarding the SAME matter. The only thing Khethiwe Bila in your customer departnent is skilled at is making false promises, playing delay games and giving inaccurate information. I assume this is how you train your customer care employees. They longer you delay a collection, the longer you can delay refunding a customer. I have no doubt your employees get incentives on this. I recieved a call from Lebohang / Lebogang on Tuesday, who asked he to send him a picture of the broken mirrors I recieved (and paid more than R4 000 for) and he agrree to give me feedback before COB on l Tuesday. It is now Thursday, and in true Leroy Merlin fashion, I havn't heard from him!