********** Service from Leroy Merlin Kitchens

What started out as an exciting endeavour with my kitchen being designed in 2 days took another 6 months to complete! After my initial designs were drawn up I was asked to meet a Sales Assistant at the shop to finalise details and costs. It took me over 6 weeks to hear back from them upon being issued a new Sales Assistant. After another few weeks, I agreed upon a design. When we decided to proceed and I was given an estimated timeline of 2 - 3 weeks, which took me 2,5/months to complete. There was a bug in their system that ordered incorrect items, was short items and I had to pay more money in. Items were delivered incorrectly and damaged which delayed the installation which took 3 times to finalise. Then when I tried to get money back on overages paid for I was told I had to pay for more errors on their side and they tried to get me to pay for damaged items too! There was no communication besides a WA group being setup, I was constantly chasing for feedback which is very frustrating when you don’t have a kitchen to use for months! I was hoping LM being an overseas company there would be high level of quality and expertise but the entire experience was beyond shocking! Not worth your time or money.