******* Service and Even Worse Product Delivery

After buying a medicine/bathroom cabinet online as my first experience with Leroy Merlin, the only thing positive was the immediateness of the dispatch and delivery. Once the packaging was opened the cabinet was filthy, scratched and a few corners were chipped. The original packing was torn off hence the fixings and *****s were missing and to top it all off there was a reduced price sticker (50% off actually) on the corner yet I was charged in full. I have sent emails (including pictures for reference) to their orders department, my reference number is 837301, but this has been almost a week and still no communication. Further to that I have made numerous calls but their automated system does not put you in touch with anyone and is a waste of time. I want a complete refund for my purchase, nothing else since I cannot expect any service from your company.