1 reviews | Active since Mar 2018
Sells poor quality stuff and then ignores your complaints
I will not buy anything from them again. I bought a black Laveo double granite sink from them. A few days after I completed my new kitchen about 3 weeks ago, the black came off on both sinks hardly a week after the plumber installed them. I complained. Emailed pictures as requested and then got ghosted. Now, they mysteriously can't find my order on their side after I sent them a screenshot with all the relevant information. They are tap dancing because they don't want to be out of pocket. Not only is their quality control atrocious, but their customer care is dismissive, dishonest and unhelpful. It is not worth the trouble buying from these people. At least if you buy something from another retailer, you can expect that a faulty or poor quality product will be repalced or refunded, but don't expect this from Leroy Merlin. They simply don't care if they sell you *******.
Good day
I would like to offer my sincere apologies on behalf of the company on what has occurred regarding the service store and the department, please be advised there is a ticket logged where will continue conversating with you for the further assistance.
Thank You
Good day
I would like to offer my sincere apologies on behalf of the company on what has occurred regarding the service store and the department, please be advised there is a ticket logged where will continue conversating with you for the further assistance.
Thank You
