PE
Paul E

1 reviews | Active since Sept 2013

12 Dec 2022, 12:39

Security inspections

Quite disappointed Leroy Merlin has started doing the "treat all our clients like *******" process as well at Wilgeheuwel branch Now when you buy and pay for items and want to leave the shop their security has to go through the items on your list and check everything before you leave I know there is lots of other shops that does the same but it is disappointing thst they now do the same

Basically "all our clients is suspect" proccess

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply13 Dec 2022, 09:16
Official
 Dear Paul,

Please accept my apology on behalf of our company. I am sorry to learn that your in store experience was less than satisfactory.
We value our customers and exceptional service is always our priority. 
Please note that we are looking into the matter and you be given feedback.

Best regards,