BP
Boitshepo P

1 reviews | Active since Sept 2009

09 Sept 2021, 21:27

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I should have checked the reviews here before placing my online order. I would have saved myself the trouble and avoided the atrocious service I received. Why do advertise products online which are not in stock? Now I'm inconvenienced to have to pay extra money for a similar product. Instead of letting a supervisor handle my query u passed the buck an gave it to a call center agent. I'm appalled and will never make the mistake of buying from Leroy Merlin again. U should learn about customer service from your competitors,im appalled by the service I received. Lesson learned

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply09 Sept 2021, 22:30
Official
Hey Boitshepo,

We trust that you are well, 

We do apologize for the bad experience, we'll continue to look into the matter and we'll revert back with feedback