1 reviews | Active since Jul 2017

21 Nov 2023, 17:43

Savage Customer Service

Pathetic service at the Boksburg Branch! Vusi and Mike have different prices and instead of providing the correct price and apologizing they said if I am not happy I can go and buy elsewhere. That is no way to treat a loyal customer who constantly buys throughout my home renovations. You have a lot to learn from Builders Warehouse, Pathetic and management does not even know the first thing about customer service. Don’t waste your time buying there!

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply25 Nov 2023, 09:19
Official
Good day Zarina

Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority, please note that we will continue communicating with you.