S

I ordered 3 items on 2nd October. i received the first item a week later.( Hoorayyyyy!) The other 2 items are still not delivered, even although their mail stated delivery by 9th October ( Not sure which year they referred to though) I have subsequently mailed them probably 10 times without any luck. the last excuse was that they needed an authorisation letter to enter our estate??? This is unbelievable as there are probably 100 deliveries a day to this place and nobody has an issue. the security simply call the resident to confirm access. This is quite easily the worst online experience i have encountered since Covid. I would not recommend anyone i know(or strangers ) to deal with them.