******* company.

630985 This place is absolutely *******. After advertising stock availability online and accepting payment I contacted the call center to confirm stock before going to collect in store only to be told they don't have stock and it would take a month to get stock. I was then told that the refund would take 7 to 10 days which I said was not acceptable as I was not at fault, it was their fault and they should do an immediate EFT to me. I was then told that they would do the EFT but they need to pass the refund back to the store and then have it approved by management before the EFT can be effected. This all means that my EFT which was meant to be done immediately will in fact take more than 7 days anyway. Dealing with the unfriendly and unprofessional staff is another reason I will not recommend this store. Through the whole debacle I was only contacted once while I had to send multiple emails and make multiple calls, proof of a big corporate not caring about the individual customer. One can also not call a branch directly but have to go through the call center which means you are kept on hold for long periods of time and are often cut off before getting feedback. This was the worst experience I have had in dealing with a large corporation which is meant to be a professional outfit. Very poor service.