Roodepoort branch Sad Delivery Service

Leroy Roodepoort, delivery service is so Sad and bad and the management just blames everybody else no accountability for messing up. A note was even made on the system to deliver on a specific day which was way ahead of time. I had to take off a 2nd day from work to wait for my complete order. They don’t consider the implications of poor service. When speaking to the Manager, he was not even aware of the poor service and customer complaints after many calls made to the call Centre. The escalation process is just as sad. Communication process does not work. I received an incomplete order at 19:00 the evening had to wait until 9pm for them to unpacking. They Came with no tools to unpack, I had to provide tools to assist them.