NP
Nafeesa P
1 reviews | Active since May 2019
30 Dec 2022, 23:29
Returns and refunds not convenient
Ordered a braai set online. Wanted to return it however the website did not show an option to return. When I contacted the agent via WhatsApp there was no feedback received. Seems like returning marketplace items sold by Leroy Merlin isn't as simple as described. Wouldn't recommend purchasing market place items if there's a possibility of you wanting to return it, as the returning process is inconvenient.
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Leroy Merlin South Africa's replyOfficial
03 Jan 2023, 17:04 Dear Nafeesa
Our deepest apologies for any inconvenience we have caused you. We appreciate you making us aware of your negative experience with our marketplace store. Please be aware that we are investigating the matter and we will provide you with feedback.
Our deepest apologies for any inconvenience we have caused you. We appreciate you making us aware of your negative experience with our marketplace store. Please be aware that we are investigating the matter and we will provide you with feedback.
Leroy Merlin South Africa's reply03 Jan 2023, 17:04
Official
Dear Nafeesa
Our deepest apologies for any inconvenience we have caused you. We appreciate you making us aware of your negative experience with our marketplace store. Please be aware that we are investigating the matter and we will provide you with feedback.
Our deepest apologies for any inconvenience we have caused you. We appreciate you making us aware of your negative experience with our marketplace store. Please be aware that we are investigating the matter and we will provide you with feedback.