VR
V R
1 reviews | Active since Mar 2009
09 Nov 2023, 11:36
Refusal to give refund
My order # *** placed on 2 November 2023 consisted of 3 orders 1 x Leroy Merlin and 2 x market place products. the one order from Fine Living was only delivered yesterday, when I placed the order the delivery fee charged was R600.00 (that I Paid), when the order was processed the delivery fee was R275.00. Fine Living aka Calasca state I must get the refund from Leroy Merlin and Leroy Merlin states I must get it from Calasca. I contacted ***, *** and contact @leroymerlin.co.za. Nobody is assisting. Calcasca I mailed ***, *** and *** - no concrete answers have been received.
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Replies (1)Leroy Merlin South Africa's replyOfficial
09 Nov 2023, 11:49 Good day V Ras
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We will be in contact soon.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We will be in contact soon.
Leroy Merlin South Africa's reply09 Nov 2023, 11:49
Official
Good day V Ras
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We will be in contact soon.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We will be in contact soon.
