VR
V R

1 reviews | Active since Mar 2009

09 Nov 2023, 11:36

Refusal to give refund

My order # *** placed on 2 November 2023 consisted of 3 orders 1 x Leroy Merlin and 2 x market place products. the one order from Fine Living was only delivered yesterday, when I placed the order the delivery fee charged was R600.00 (that I Paid), when the order was processed the delivery fee was R275.00. Fine Living aka Calasca state I must get the refund from Leroy Merlin and Leroy Merlin states I must get it from Calasca. I contacted ***, *** and contact @leroymerlin.co.za. Nobody is assisting. Calcasca I mailed ***, *** and *** - no concrete answers have been received.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply09 Nov 2023, 11:49
Official
 Good day V Ras

Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We will be in contact soon.