SB
Siyamtanda B

1 reviews | Active since Feb 2023

21 Feb 2023, 16:49

Refund received

I have received a refund of my office chair that was not delivered for three weeks. After numerous phone calls and follow ups, I wrote to Hellopeter and my complaint was attended the same day.

Thanks to the the team that assisted with processing my refund. I would definitely not recommend online purchases at Leroy stores.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply22 Feb 2023, 07:50
Official

Good day Siyamtanda 

 

I trust you are well and thank you for taking the time to leave us this review. 

 

I would firstly like to apologies on behalf of the company in regards to your recent experience with us. Your feedback is highly important to help us improve. 

I am also glad that you are now sorted regarding your refund. Thank you for being patient with us.