NM
NATASSHA M

1 reviews | Active since Dec 2018

13 Jan 2025, 17:28

REFUND OVERDUE

I purchased a bin from Leroy Merlin in December. It was damaged and it was collected on 27 December 2024. To date, I have not received the refund! I emailed them requesting the refund and to date, there's no response

0
Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply14 Jan 2025, 14:20
Official
Hi Natassha
We've escalated your concern and we will reach out to you to address your order. We sincerely apologize for any inconvenience caused.
Leroy Merlin South Africa
Leroy Merlin South Africa's reply15 Jan 2025, 15:36
Official

Good day Natassha

 

I trust you are well 

 

We apologies for the incontinences caused 

 

Kindly note that the seller credited Leroy merlin today. We have escalated the refund request to our finance department and we will provide you with the proof of refund as soon as it is processed.