EG
Esme G

1 reviews | Active since Jun 2019

14 Aug 2024, 15:05

Refund money

Previously I battled with them to pick up the return product. It was done the same day of my complaint on Hello Peter. Now I can not get the refund money out of them.

Esme G 5 reviews | Active since Jun 2019 19 Jul 2024 at 11:13 Refund I bought a product online and it was not up to the standard as advertised. I am now at six weeks still trying to send it back and get it refunded. Unhappy customer Reply (1) See more Leroy Merlin South Africa’s reply 19 Jul 2024 at 11:46 Good day Esme

Thank you for reaching out to us.

Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with our Market place service was unpleasant, please note that this matter is being addressed and further communication will be made with you.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply21 Aug 2024, 09:36
Official
Good day We apologize for the delay and inconvenience caused. Please be advised that we are following up on your query and will give you feedback as soon as possible.