1 reviews | Active since Apr 2025
Refund
I had purchased an item online. Then I canceled because I was given runarounds. It's been over 7 days waiting to be refunded. Lord knows if I'm ever going to get my money. What a horrible service from these guys.
Rest assured, we've flagged your issue and will reach out to resolve your order. We apologize for any inconvenience caused.
Rest assured, we've flagged your issue and will reach out to resolve your order. We apologize for any inconvenience caused.
Good Day Keatlegile
Please note that the refund request will be escalated to the Marketplace pending your Refund.
The Seller Relations Specialist will be in contact with regards to the way forward.
Kind Regards
Good Day Keatlegile
Please note that the refund request will be escalated to the Marketplace pending your Refund.
The Seller Relations Specialist will be in contact with regards to the way forward.
Kind Regards
Good Morning Keatlegile ,
Hope you are well.
I am sorry i couldn't get ahold of you to advise on the escalation received .
Please note that we have escalated your order to our finance team to finalize the refund .
Should you not want to wait 3-5 working days , please send through your bank confirmation letter so that we can process an EFT refund tomorrow morning
We do apologize for the delay and inconveniance caused .
Good Morning Keatlegile ,
Hope you are well.
I am sorry i couldn't get ahold of you to advise on the escalation received .
Please note that we have escalated your order to our finance team to finalize the refund .
Should you not want to wait 3-5 working days , please send through your bank confirmation letter so that we can process an EFT refund tomorrow morning
We do apologize for the delay and inconveniance caused .