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Chantel B
1 reviews | Active since Jul 2020
01 Jul 2020, 07:43
Refund
Online service is absolutely unacceptable. Long story short I ordered online, they deducted money twice from my account, I have emailed them several times in order to get my money back, phoned them and was told they will escalate it but as from the 16th of June from my first emailed I have not received ANY correspondence. NO REFUND yet AND to top it off when I tried to log into my account it said that I asked that my account was to be deleted.
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Replies (2)
Leroy Merlin South Africa's replyOfficial
01 Jul 2020, 14:38Hi Chantal, we are sorry for the negative review. We will look into your order with the teams and get back to you. We have emailed you, please take a look at the response and get back to us as soon as you can. Keep well! #va
Leroy Merlin South Africa's reply01 Jul 2020, 14:38
Official
Hi Chantal, we are sorry for the negative review. We will look into your order with the teams and get back to you. We have emailed you, please take a look at the response and get back to us as soon as you can. Keep well! #va
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Chantel B's updateReviewer Update
15 Jul 2020, 20:37Last response received via email was on the 3rd of July. It is now the 15th already and the matter is still not resolved. Still waiting for my credit.
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Chantel B's update15 Jul 2020, 20:37
Reviewer Update
Last response received via email was on the 3rd of July. It is now the 15th already and the matter is still not resolved. Still waiting for my credit.