KR
Klara R

1 reviews | Active since Oct 2024

08 Apr 2026, 14:51

Really unhappy

I purchased a study desk from Greenleaf Home via Leroy Merlin. When I went to return in store the two staff members had no idea how to assist me with third party purchases and could not even bother to try and be so kind enough to ask someone to try and assemble it for me. It was immediately pushed off onto the third party as if “it is no longer our problem”. Thankfully the lady did call Greenleaf Home for me to find out what the process was.

0
Replies (2)
KR
Klara R's update08 Apr 2026, 15:11
Reviewer Update
I also just want to add. This is not the first third party purchase I have made where the product was faulty. I would NOT recommend!!
Leroy Merlin South Africa
Leroy Merlin South Africa's reply09 Apr 2026, 09:24
Official
Hi Klara,

As per our telephone conversation, we will arrange with the seller for collection and refund 

We sincerely apologize for the inconvenience caused