SB
Sunelle B
1 reviews | Active since Dec 2025
19 Dec 2025, 19:39
Really concerning service at Leroy Merlin Boksburg
The absolute worst service ever at Leroy Merlin Boksburg loading zone. There were many unhappy customers.No time management and staff laughing at customers when they get upset. We will never shop here again. Please remember that Builders is just around the corner and that their service is much better.
Just to add - you know something is wrong when 3 people complain about the same thing in one day and the owner only comments on the one 5 star review.
Talking to a few other people Yesterday it seems as if this is not a new problem. You seriously have to give attention to this matter as businesses are closing down everywhere and no one is untouchable.
Helpful (0)
Replies (1)0
Replies (1)Leroy Merlin South Africa's replyOfficial
20 Dec 2025, 09:34Hi Sunelle Briel
We sincerely apologize for the poor service you experienced at our store. This is not the level of service we strive to provide, and we understand how disappointing this must have been for you.
We sincerely apologize for the poor service you experienced at our store. This is not the level of service we strive to provide, and we understand how disappointing this must have been for you.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to improve our service.
Leroy Merlin South Africa's reply20 Dec 2025, 09:34
Official
Hi Sunelle Briel
We sincerely apologize for the poor service you experienced at our store. This is not the level of service we strive to provide, and we understand how disappointing this must have been for you.
We sincerely apologize for the poor service you experienced at our store. This is not the level of service we strive to provide, and we understand how disappointing this must have been for you.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to improve our service.
