HM
Hein M

1 reviews | Active since Sept 2013

14 Jun 2020, 11:38

Really?

What the hell???

Upon trying to contact the store for product availability via their website, It will not go throught due to some ridiculous reCaptcha issue. Obviously the sight is non functional! Yes I checked, the hours are from 9-5 on a sundays(no mention of covid changes)!

So lets try the phone.......

After listening to a menu and selecting for a operator you are placed on hold. Right , a while later with no success you are asked if you can be called back.

Now you are asked to enter a code???

FFS all I want to know is a) have you got stock, b)can you deliver, c)how much????

How hard can it be??

Well you"ve lost a customer........

0
Replies (3)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply14 Jun 2020, 11:41
Official
Hello Hein, we are sorry for your experience. Please let us know which product you’re anted more information about and we will definitely help. #va
HM
Hein M's update14 Jun 2020, 11:58
Reviewer Update
They responded to my comment and was contacted.

Thank you .

But I hope your systym improoves
Leroy Merlin South Africa
Leroy Merlin South Africa's reply14 Jun 2020, 12:04
Official
That’s great. If you ever need help, please don’t hesitate to use Facebook or the email we have responded on. Keep well and warm! #va