Rather go to Builders Warehouse....

A few issues, first is the Fourways branch, every time I go in to buy something - lots of staff walking around- nobody available to answer questions. My record is 42 minutes in the kitchens department trying to buy the interior fittings for kitchen cupboards. Was about to spend 350K on a kitchen from them- thank heavens I didn't. It seems the branch on the West Rand is better- got helped quickly by friendly and knowledgeable staff- pull your socks up Fourways. Then buying online- absolute disaster- website is slow, clunky, and not intuitive at all- I really expect better from an international brand that should have great development staff. Worst of all, using online- you check stock, then order the stock and the order does not appear in your orders- after lots of emailing- Lerato says they didn't not have stock " and will escalate to refunds". Same thing with a second order- this one appeared in my orders but it took 2 days for a call to say "no stock". And lastly- for the stock I did order, it is taking about 2 weeks to deliver. I ordered a water tank for a De Longhi Dolce Gusto from Desert Cart in the U.K. and had it less than a week later. Two weeks from Greenstone, seriously? Sorry Leroy Merlin- that's me done as a client going back to Builders Warehouse