PT
Pieter-jan Troskie

1 reviews | Active since Oct 2022

12 Oct 2022, 12:44

Rather burn your money

I wish I had looked at reviews before doing business with them. They don't have stock of the item I purchased, and it has been impossible to get my money back after. Despite repeatedly promising they will, they simply don't complete the refund. The staff is very unhelpful and unfriendly. Stay away.

0
Replies (3)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply12 Oct 2022, 13:40
Official
Good Day Pieter,

Sincere apologies on the inconvenience we have caused you.
It was not our intention to disappoint you and we feel fully responsible for what happened. Please  could you provide us with your order number so that we can investigate further on your refund.

Leroy Merlin South Africa
Leroy Merlin South Africa's reply12 Oct 2022, 15:25
Official

Good day Pieter,

 

Kindly note that your refund has been processed.

Leroy Merlin South Africa
Leroy Merlin South Africa's reply25 Oct 2022, 09:27
Official

Good day Pieter,

 

I trust you are well.

I am following up on your Hello Peter complaint.

Have you received your refund?