Probably the worst online store and customer service!

My experience with the online store has been beyond disappointing. My order was supposed to be delivered three weeks ago, and I haven't received anything. The customer service is atrocious—after reaching out, all I get is an email promising a follow-up, but I'm still waiting. It's frustrating to have about five different staff members who haven't gotten back to me. The complete lack of communication and the prolonged delay in delivering my order is absolutely unacceptable. Needless to say, I won't be considering their services again.