DT
Dirk T

1 reviews | Active since Jan 2014

14 Sept 2021, 15:17

Price issue

Boksburg is pathetic need a Director to contact me, because you dont have your quality control in order I need the item that you indicate on the product. If you for some or other reason forgot to put on a second price that is your problem. please also learn staff what is the differance between a manager and a director, waited 45 min to be transfered to a director only to be transfered back to store level

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply14 Sept 2021, 15:36
Official
Good day  Dirk  

 Please accept my apology on behalf of our company. I am sorry to learn that your experience with instore was less than satisfactory. We value our customers and exceptional service is always our priority.  

Please note that we are looking into this matter and will be in contact with you shortly.