TH
Tasneem H

1 reviews | Active since Feb 2015

08 Sept 2022, 09:13

Price fixing - **** poor service

I purchased paint in store at the little falls branch. Made payment and requested a delivery.

3 weeks later, the items have still not been delievered.

Called in multiple times and no one has assisted. Today i receive a call informing me that i have not paid the full amount due.

Are you f***** kidding me???? The pathetic service and half ass excuses are the pits.

How is it possible that i buy in store, make payment and then you discover that there is a short payment? Besides it took three weeks to discocer this???

Perhaps you are part you are fixing prices therefore you can spin these ******* stories.

Its simple, deliver my goods before the end of this week or refund my money with immediately. And dont you dare tell me about 7 working days refund

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply08 Sept 2022, 09:49
Official
Hi Tasneem, 

We would like to apologize for this inconvenience caused.  We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.