Poor Service - zero follow up from call centre - dishonest despatch team

I went into the Greenstone Branch and placed an order and paid for it. It was confirmed that the delivery would be the next day. I heard nothing and then followed up that afternoon. Again I was promised that it would be the next day. Eventually the following day Ike from Despatch at the store said that my order was on a truck already loaded and I would get it the next morning. Again its been two days and nobody calls me back. Their service is very poor and they don't ever return calls like they commit to. I would caution anyone on using this company to make deliveries as you will incur standing time costs from your builders.