jM
john M
1 reviews | Active since Apr 2013
15 May 2023, 12:40
Poor Service on faulty Cadac Heater
Bought a CADAC Roll-about heater on Saturday at Roodepoort Store. Found the Regulator does completely fit into gas bottle fitting & gas leaks out. Contacted Leroy Merlin and was advised that I have to take the heater back to the store - more than an hour's drive each way - for assessment! Surely they can send a driver with a replacement????? POOR SERVICE - Will be last visit to any of their stores.
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Leroy Merlin South Africa's replyOfficial
15 May 2023, 14:31Good day John
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our return process was less than satisfactory. We value our customers and exceptional service is always our priority. Please be advised that you will be contacted shortly.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our return process was less than satisfactory. We value our customers and exceptional service is always our priority. Please be advised that you will be contacted shortly.
Leroy Merlin South Africa's reply15 May 2023, 14:31
Official
Good day John
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our return process was less than satisfactory. We value our customers and exceptional service is always our priority. Please be advised that you will be contacted shortly.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our return process was less than satisfactory. We value our customers and exceptional service is always our priority. Please be advised that you will be contacted shortly.